Week 7: System Demo Session

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Week 7: System Demo Session

    This week marked an important milestone as we conducted the first demo training for the upcoming HOMIS+ system. The session was set up at our department with the system displayed on a large TV monitor, while our experienced members walked the hospital staff through the new features and workflows. My role was to carefully document all user feedback and concerns during the presentation.

    At first, I expected this to be a simple note-taking task. However, I quickly realized how invested the staff were in this transition. Doctors, nurses, and administrative personnel asked thoughtful questions about data migration, report generation, and daily workflows. Some were enthusiastic about the improvements, while others expressed hesitation about changing systems they'd used for years. Keeping up with the rapid-fire questions while ensuring accurate minutes was more challenging than I anticipated.

    A pleasant surprise came midway through when refreshments arrived - sandwiches and coffee that helped lighten the mood. It was interesting to observe how the atmosphere became more relaxed and open during this break. The food seemed to ease some tensions, and staff members who were initially skeptical began asking more constructive questions afterward.

    By the end of the demo, my notes was filled with pages of feedback. Some repetitive, some insightful, and some that made me smile (like the staff who asked if the system could have a chat box, enabling them to "chismis" or chit-chat on duty). Sorting through it all afterward in Google Docs was another task, but it felt important knowing that these notes would help the team refine HOMIS+ before the official rollout.

    Overall, it was a fun change of pace from manual-writing and help desk work. Plus, I learned that demo sessions aren’t just about the system, they’re also about managing people’s expectations, easing their worries, and, apparently, keeping them well-fed!

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